Privacy Policy
Your privacy is our priority
Welcome to Keydep
At Keydep, we understand that privacy is crucial when dealing with your property documentation and security deposits. This privacy policy explains how we collect, use, and protect your information while you use our service to protect your security deposit.
Please take your time to read this policy carefully. By using Keydep, you agree to the terms outlined here. If you have any questions, we're here to help.
Information We Collect
To help protect your security deposit, we collect certain information:
- Basic account information (name, email, password)
- Property photos and documentation you upload
- Payment information processed through Stripe (we never store your full payment details)
- Property details and move-in/move-out dates
- Information about how you use our service
- Device and browser information for security purposes
How We Use Your Information
We use your information to:
- Create and maintain your account
- Store and organize your property documentation
- Help you track property conditions
- Process your service plan payments through Stripe
- Improve our service based on user needs
- Send important updates about your documentation
Your Privacy Controls
You have control over your information:
- Choose what property information to document
- Control who can access your property documentation
- Decide which notifications to receive
- Delete or update your information at any time
- Request a copy of your documentation
- Close your account when you're ready
Photo Storage and Security
We take the security of your property photos seriously:
- Your photos are stored securely in the cloud
- We never share your photos without your permission
- You control who can access your documentation
- We use encryption to protect your data
Data Protection
We protect your information with:
- Secure servers and encryption
- Regular security updates
- Limited access to your information
- Stripe for secure payment processing (we never handle your full payment details)
- Regular security audits
Third-Party Services
We work with trusted partners to provide our services:
- Payment processors for secure transactions
- Cloud storage providers for your photos
- Security services to protect our platform
- Analytics tools to improve our services
Your Rights
You have the right to:
- Access your property documentation
- Correct any mistakes in your information
- Delete your account and documentation
- Object to how we use your information
- Receive a copy of your documentation
- Withdraw your consent at any time
Changes to This Policy
We may update this privacy policy from time to time. When we make changes, we'll notify you through the platform and update the "Last Updated" date below. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us at:
Email: support@keydep.com
We aim to respond to all inquiries within 24 hours.
Payment Processing
We use Stripe for secure payment processing:
- We never store your full payment details on our servers
- All payments are processed directly through Stripe's secure system
- Stripe is PCI compliant and uses industry-standard encryption
- You can view Stripe's privacy policy at stripe.com/privacy